Practical articles for Managed Service Providers — pricing, audits, GDPR consent, tooling. Written by an MSP, for MSPs.https://mspercury.com/en-ushttps://mspercury.com/blog/say-hello-to-bob/https://mspercury.com/blog/say-hello-to-bob/I built an AI co-pilot into MSPercury for solo and small MSPs. It handles invoicing, quoting, time-logging, and customer-portal replies — all from chat. Here's what it does, what it deliberately doesn't, and why I built it the way I did.Fri, 22 May 2026 00:00:00 GMTfoundersMSP AI assistantMSP invoicing automationsolo MSP productivityAI for managed service providersMSPercury BobLucashttps://mspercury.com/blog/msp-pricing-framework-2026/https://mspercury.com/blog/msp-pricing-framework-2026/Per-user, per-device, or all-you-can-eat? A practical 2026 pricing framework for solo and sub-five-tech MSPs — with baseline numbers, what to include in the base, and what to bill extra for.Wed, 20 May 2026 00:00:00 GMTpricingMSP pricing 2026managed service provider pricingper-user MSP pricingper-device MSP pricingall-you-can-eat MSPsmall MSP pricing frameworksolo MSP ratesMSP pricing USALucashttps://mspercury.com/blog/why-msps-leaving-legacy-psa-2026/https://mspercury.com/blog/why-msps-leaving-legacy-psa-2026/Autotask, ConnectWise, Halo PSA were built for 20-tech MSPs with full-time admins. For a solo or sub-five-tech shop in 2026, the contract lock-in and per-tech minimums no longer pencil out — and a new tier of tools is finally honest about that.Wed, 20 May 2026 00:00:00 GMTtoolingPSA alternatives 2026Autotask alternativesConnectWise Manage alternativesHalo PSA alternativesMSP PSA for small shopssolo MSP softwareSuperOps vs MSPercuryMSP tooling USALucashttps://mspercury.com/blog/self-service-it-checkup-widget/https://mspercury.com/blog/self-service-it-checkup-widget/Embed a self-service IT security check on your MSP website with a single iframe. Visitors get an honest IT maturity score in about three minutes — and you get a fully qualified lead with a PDF report, no sales call needed first.Mon, 18 May 2026 00:00:00 GMTcheckupself-service IT security checkIT Assessment widgetembed IT assessment on websiteIT maturity scorewhite-label IT audit toolIT security check for MSP websiteself-service IT assessmentMSP website widgetLucashttps://mspercury.com/blog/msp-quoting-ai-without-vendor-lock-in/https://mspercury.com/blog/msp-quoting-ai-without-vendor-lock-in/Most SaaS tools that ship AI features lock you into their LLM and stack a markup on every token. MSPercury's AI runs on your own API key — Anthropic, OpenAI, or any OpenAI-compatible endpoint. Here's why that matters for an MSP.Wed, 06 May 2026 00:00:00 GMTtoolingMSP AI quotingAI for managed service providersBYO API key MSP toolMSP quoting software with AIAI quoting GermanyAI quoting SpainAI quoting USAMSPercury AI featuresLucashttps://mspercury.com/blog/msp-partner-network-no-money-flow/https://mspercury.com/blog/msp-partner-network-no-money-flow/Every MSP turns down customers they can't serve. We built a partner network that lets them hand those leads to peers who can — with zero money flow between users, double-opt-in consent baked into the workflow, and a karma system that rewards reciprocity. Here's the architecture and why it stays cleanly outside ZAG, MiCA and GwG scope.Tue, 05 May 2026 00:00:00 GMTfoundersMSP partner networkMSP referral networklead forwarding GDPRGDPR double opt-inmanaged services peer networkMSPercury networkMSP collaboration platformlead handoff B2B SaaSLucashttps://mspercury.com/blog/free-it-security-check-widget-for-msp-websites/https://mspercury.com/blog/free-it-security-check-widget-for-msp-websites/Five minutes to embed on your marketing site: a self-service IT security check that gives prospects a maturity score in under 3 minutes — and drops a fully qualified lead with PDF report straight into your pipeline. GDPR-compliant, branded with your logo and color, no sales call required first.Tue, 05 May 2026 00:00:00 GMTcheckupMSP lead generationfree IT security checkIT audit widgetself-service IT assessmentGDPR-compliant lead magnetIT health check for SMBmanaged services marketingembedded IT assessment toolMSP marketing site widgetLucashttps://mspercury.com/blog/why-we-built-mspercury/https://mspercury.com/blog/why-we-built-mspercury/Most quoting tools were built for inside-sales reps, not for the engineer who just walked out of a customer's server room. Here's how that gap shaped the product.Thu, 30 Apr 2026 00:00:00 GMTfoundersMSP quotingmanaged services pricingMSP sales workflowIT services SaaSLucashttps://mspercury.com/blog/on-site-it-checkup-in-10-minutes/https://mspercury.com/blog/on-site-it-checkup-in-10-minutes/The audit you can do standing in front of a server cabinet without a laptop. Thirty questions, four categories, photo-able findings — what we ask, in what order, and why.Wed, 29 Apr 2026 00:00:00 GMTcheckupMSP IT auditon-site IT AssessmentIT assessment checklistmanaged services auditMSP onboardingLucas