MSPercury Blog

Tooling

Reviews and integration notes on RMM, EDR, backup, M365, and the MSPercury workflow itself.

Tooling · May 20, 2026

Why solo and small MSPs are leaving the legacy PSA in 2026

Autotask, ConnectWise, Halo PSA were built for 20-tech MSPs with full-time admins. For a solo or sub-five-tech shop in 2026, the contract lock-in and per-tech minimums no longer pencil out — and a new tier of tools is finally honest about that.

Lucas

Tooling · May 6, 2026

AI quoting for MSPs without vendor lock-in

Most SaaS tools that ship AI features lock you into their LLM and stack a markup on every token. MSPercury's AI runs on your own API key — Anthropic, OpenAI, or any OpenAI-compatible endpoint. Here's why that matters for an MSP.

Lucas